T-Mobile (TMUS.O) users across the United States complained about network outages late on Monday, according to an outage tracking website, as the company said it was quickly dealing with a disruption that had hit some cellular services.
The U.S. wireless carrier said it was working on fixing a problem that had caused recurrent issues with voice, messaging, and data services in various areas. It did not say the number of users had been affected.
The number of reports of T-mobile outages over the preceding 24 hours had reached more than 83,000 at around 10:20 p.m. ET (0320 GMT), said Downdetector.com, which monitors outages by compiling status reports from sources including user-submitted errors on its platform. The number had dropped to around 9,000 by midnight ET.
T-Mobile’s help page replied to Twitter messages from users encountering problems, saying it would review the complaints. It gave no details on the scale of or reason for the outage.
“Our teams are rapidly addressing a 3rd party fiber interruption issue that has intermittently impacted some voice, messaging, and data services in several areas,” T-Mobile’s President of Technology Neville Ray said on Twitter.
Downdetector also published thousands of reports of services of other U.S. wireless carriers AT&T Inc (T.N) and Verizon Inc (VZ.N) being down. The website showed over 2,000 unresolved incident reports for Verizon and over 1,200 for AT&T at the peaks.
AT&T and Verizon failed to immediately reply to requests from Reuters for comment.
