from Statista.com
— this post authored by Dyfed Loesche
Clear information about delivery charges before purchase is the most important single issue for online shoppers worldwide.
The return process is also of value to the e-customer. Only half of consumers found the possibility to select the delivery company to be important.
This chart shows the most important online shopping delivery elements for customers 2016.
You will find more statistics at Statista.
